Customer Management

• Business: Customer Service  (298)

Advantage Interactive Corp. :

- Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
The Better Client Service :

- A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
CRM Assist :

- Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
The Cross Country Group :

- Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
Customer Inc :

- Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Deep-Insight :

- Web-based, customer and employee satisfaction and relationship management assessment services and software.
eLoyalty :

- Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
Fulfillment Plus :

- Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
Harte-Hanks, Inc. :

- World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
InteractCM :

- Provider of customer management services including consulting, outsourcing, and seminars.
The Interchange Group UK :

- Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
Joe Turner :

- Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
Kovair Inc. :

- Consulting services covering CRM and strategic relationship management.
Mamut :

- Provider of CRM and Internet solutions to small businesses worldwide.
MindTree Consulting :

- Business to consumer services.
NowDocs :

- How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
PRC :

- Outsourced customer management solutions.
Princeton Consulting :

- Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
SatisFusion :

- Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
SociAlchemy :

- Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
Softlab :

- IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
SRD Group :

- CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
Strengthbank :

- Offers professional keynote and customer service seminars.
Tariva, Inc. :

- Web based customer relationship management software available in both hosted and installed versions.
TeleTech :

- Customer management, business-process and database-marketing solutions. Includes news and resource library.
Zamba Corporation :

- Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).