Help Desk

• Business: Business Services: Quality Control and Tracking: Software  (92)
• Business: Customer Service: Software  (46)
• Computers: Software: Configuration Management: Bug Tracking  (91)

Acacia Help Desk :

- Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
Control-F1 :

- Provides enterprise solutions for live and automated support.
Coral Sea Software :

- Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
Double IS :

- Software enabling facility managers to track work orders, room booking, and building maintenance.
Easy Access Help Desk :

- Offers help desk software applications for businesses, software support, and call center solutions.
HelpTrac :

- Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
Internet Software Sciences :

- A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
Kemma Software :

- The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
LBE Help Desk Software :

- Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
The Management and Help Desk Community :

- A portal of news, information and interactivity for both help desk software and management issues
NetHelpDesk :

- Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
NetKeeper :

- A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
PRD Software :

- Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
Softopia :

- Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
Surado :

- Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
Vertical Solutions Inc. :

- Develops and implements customer service, help desk and sales force automation software.
Wickett Software :

- Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
World Web Dynamics :

- Live Demo of help desk software, including specific offerings for school districts.